CLAIMS (PRIVATE MOTOR)
In the unfortunate event of an accident, you can now call our new dedicated 1800–LIBERTY (1800- 5423 789) hotline for immediate auto assistance and claims advice. At the same time, we request your attention to the accident / claim reporting procedures in the following situations:
Report to the Police and any of our Preferred Workshop (within 24 hours) if:
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· Any party is conveyed by ambulance to hospital or given 3 days of medical leave even |
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· Government or foreign registered vehicles are involved |
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· Government property is damaged e.g. lamp post |
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· A cyclist or pedestrian is involved, whether injured or not |
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· Vehicle is stolen or vandalized |
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· As instructed subsequently by the Police |
For all other situations (except claiming only for windscreen or window glass damage), report directly to any of our Preferred Workshops (Note: you are no longer required to report to Independent Damage Assessment Centers (IDAC) with effect from February 2005).
In all accidents (other than theft, windscreen or window glass damage), you are required to complete the SAS Form (Singapore Accident Statement) and e-file the accident report even if you are not claiming under your policy. Accident report can be e-filed at any of our Preferred Workshops and Liberty Insurance.
For theft or damages to your vehicle’s windscreen / window glass only, please submit your claim using the respective form directly to Liberty Insurance.
Motor Claims
| Claim Forms |  Download |
| Claim Forms (Windscreen Damage) | Download |
| Procedures | Download |
| IDAC Centres | Download |
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Workshop Location
| 1. Ah Lim Motor Company 10 Ang Mo Kio Autopoint, Industrial Park 2A, #01-09 (S) 568047 Tel: 6483 1244 Fax: 6483 6170 Towing Number: 9646 0032 |
| 2. Cheng Hoe Motor Pte Ltd 10 Ang Mo Kio Autopoint, Industrial Park 2A, #01-04 (S) 568047 Tel: 6481 2001 Fax: 64821 296 Towing Number: 6755 6142 |
| 3. ComfortDelGro Engineering Pte Ltd (Spark Car Care)
205 Braddell Road (S) 579701 Tel: 6383 8110 |
| 4. ComfortDelGro Engineering Pte Ltd (Spark Car Care)
383 Sin Ming Drive (S) 575717 Tel: 6553 0400 |
| 5. Falcon-Air Auto Service Blk 176, Sin Ming Drive, Sin Ming Autocare, #01-06 (S) 575721 Tel: 6452 0880 Fax: 6458 7997 Towing Number: 6459 2552 |
| 6. K. Kim Hin Auto Pte Ltd Blk 34, Sin Ming Drive, #01-114 (S) 575708 Tel: 6452 7018 Fax: 6458 3895 Towing Number: 6452 7018 |
| 7. Lai Huat (Meng Kee) Motor Pte Ltd Blk 21 Sector A, Sin Ming Industrial Estate, #01-58/60 (S) 575679 Tel: 6453 8110 Fax: 6459 6267 Towing Number: 6452 0716 Operation Hours: Mon 9am – 5.30pm / Sat 9am – 12pm |
| 8. Lim Tan Motor Pte Ltd Blk 176, Sin Ming Drive, Sin Ming Autocare, #03-09/10 (S) 575721 Tel: 6452 0893 Fax: 6458 9127 Towing Number: 6452 0893 |
| 9. STAR Automotive Centre Blk 10 Sin Ming Industrial Estate #01-20/21 Sector C (S) 575645 Tel: 6457 5884 |
| 10. S & H Motor Pte Ltd Blk 11, Sin Ming Industrial Estate, #01-83 (S) 575655 Tel: 6453 4730 Fax: 6457 1931 Towing Number: 9670 5031 |
| 1. Cheng Hoe Motor Service Blk 1019, Yishun Industrial Park A, #01-374 (S) 768761 Tel: 6755 6142 Fax: 6755 7719 Towing Number: 6755 6142 |
| 2. ComfortDelGro Engineering Pte Ltd (Spark Car Care) 7 Sungei Kadut Way (S) 728791 Tel: 6369 7369 |
| 3. LexBuild Auto & Trading Pte Ltd (Bus Repairs only)
74 Sungei Kadut Street 1 (S) 729374 |
| 4. SC Auto Industries (S) Pte Ltd (Bus Repairs only)
51 Senoko Road (S) 758133) Tel: 6758 2222 |
| 1. Car City Auto Centre Pte Ltd Blk 9006, Tampines Street 93, #01-198 (S) 528840 Tel: 6781 0300 Fax: 6782 0300 Towing Number: 9621 4666 |
| 2. ComfortDelGro Engineering Pte Ltd (Spark Car Care) 59 Loyang Drive (S) 508969 Tel: 6214 8300 |
| 3. ComfortDelGro Engineering Pte Ltd (Spark Car Care) 320 Ubi Road 3 (S) 408649 Tel: 6746 0666 |
| 4. Ethoz Automotive Solutions Ltd 22 Tampines Street 92 (S) 528876 Tel: 6654 8000 |
| 5. Falcon-Air Auto Service Blk 9006, Tampines Street 93, #01-200 (S) 528840 Tel: 6789 7997 Fax: 6788 7997 Towing Number: 6459 2552 Operation Hours: Mon 8.30am - 5.30pm / Sat 8.30am – 1pm |
| 6. Kan Fook Sing Motor Workshop Blk 61, Defu Lane 12 (S) 539147 Tel: 6747 9560 (24-hour hotline) Fax: 6748 1006 Towing Number: 6747 9560 Contact Person: Ryan Kan (9693 5920) |
| 7. Kan Fook Sing Motor Workshop Blk 1 Kaki Bukit Ave 6 #01-108 Autobay @ Kaki Bukit (S) 417883 Tel: 6743 5344 (24-hour hotline) Fax: 6481 8683 Towing Number: 6747 9560 Contact Person: Patricia Kan (9729 0036) |
| 8. Looi’s Motor (Motorcycle Repair Only) – Fleet Blk 55, Kaki Bukit Place (S) 416230 Tel: 6743 1072 Fax: 6742 2204 Towing Number: 9616 6852 |
| 9. Progressive Automotive Pte Ltd Blk 3022A, Ubi Road 1 (S) 408716 Tel: 6741 5336 |
| 10. Specialists Motor Pte Ltd Blk 3018 A, Ubi Road 1, #01-24/26 (S) 408711 Tel: 6747 2112 Fax: 6743 8032 Towing Number: 9747 2112 |
| 11. SME Motor Pte Ltd 1 Kaki Bukit Ave 6, AutoBay #02-15/16/17/18 (S) 417883 Tel: 6747 6106 |
| 12. STAR Automotive Centre Blk 1065 Eunos Ave 4 #01-150/152 (S) 409799 Tel: 6746 1515 Fax: 6748 5015 Towing Number: 6746 1515 Operation Hours: Mon 8am – 6pm / Sat 8am – 5pm |
| 13. STAR Automotive Centre 5 Ubi Close (S) 408605 Tel: 6846 3855Fax: 6748 6349 24-Hour Hotline: 1800 800 7827 Operation Hours: Mon 8am – 6pm / Sat 8am – 5pm |
| 1. Ethoz Automotive Solutions Ltd 30 Bukit Batok Crescent (S) 658075) Tel: 6654 8000 |
| 2. Ethoz Automotive Solutions Ltd 50 Gul Crescent (S) 629543Tel: 6654 8000 |
| 3. Sng Ah Tee Motor & Panel Service Pte Ltd Blk 3, Pioneer Road North, #01-18 (S) 628457 Tel: 6268 6183 Fax: 6268 1429 Towing Number: 9819 6986 |
| 4. STAR Automotive Centre 249 Jalan Boon Lay (S) 619523 Tel: 6515 3011 Fax: 6515 3022 24-Hour Hotline: 1800 800 7827 Operation Hours: Mon 8am – 6pm / Sat 8am – 5pm |
| 1. ComfortDelGro Engineering Pte Ltd (Spark Car Care)
45 Pandan Road (S) 609286 Tel: 6867 6918 |
| 2. Falcon-Air Auto Service Block K, Pandan Loop, #01-08 (S) 128226 Tel: 6779 5665 Fax: 6779 1110 Towing Number: 6459 2552 |
| 3. MotorWay Car Care Centre Pte Ltd Blk 1094, Lower Delta Road, Motor Way Building (S) 169205 Tel: 6467 2200 Fax: 6278 5535 |
| 4. MOVA Automotive Pte Ltd Blk 1008, Bukit Merah Lane 3 #01-04/06/08 (S) 159722 Tel: 6272 3892 |
PREFERRED WORKSHOP LIST
FOR COMMERCIAL VEHICLES EXCEEDING 3 TONS
| 1. Lee Kuan Hwa Motor Service 1A, Sungei Kadut Street 4 (S) 729031 Tel: 6269 9192 / 6764 5002 Towing Number: 9631 1712/ 6563 5620 (using the same towing as Sin Yew Hup) Fax: 6269 2239 |
| 1. NPH Auto Service Blk 9005, Tampines Street 93, #01-246 (S) 528839 Tel: 6784 0663 Fax: 6784 0692 Towing Number: 8233 1010 |
| 1. Woon Meng Motor Pte Ltd Blk 50, Bukit Batok Street 23 Midview Building, #01-06 (S) 659678 Tel: 6316 1131 Fax: 6316 7050 Towing Number: 9730 2017 |