Common Questions
Q. What Details Are
Required On Joining?
A. Simply complete the Personal Health Declaration/Proposal Form and
return it to us with your cheque.
Q. What Are
Pre-Existing Conditions?
A. The Plan will not cover pre-existing
illness/medical conditions prior to joining the Individual Plan.
Q. What In-Hospital
Costs Are Covered?
A. Broadly
speaking, all reasonable and customary charges for any treatment
ordered or prescribed by a properly licensed physician are covered.
Unlike other policies, there is no schedule of maximum payments for
accommodation, operations or treatment of various types. You are free
to select when, where and by whom you are treated. Full details are
contained in your Policy.
Q. What About
Out-Patient Treatment?
A. If you elect to
include this cover, you are free to select any licensed physician
whether a General Practitioner or Specialist or Consultant to whom you
have been referred by a physician.
Q. Maternity
Benefit?
A. If you purchase a Plan
including this benefit, prenatal, childbirth and postnatal treatment
are covered up to a limit per pregnancy specified in the policy
schedule.
Q. What Is Not
Covered?
A. Just those exclusions
normally found in similar health insurances of this type.
Q. How Do I Claim?
A. Claims are promptly
and efficiently handled by our office. If you need medical treatment
covered by the Plan selected, ask the treatment doctor to complete and
sign the Claim Form and return it to us together with original
supporting bills and receipts.
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