Delivering Exceptional Service, Always
No matter the type of complexity of your claim, our commitment to delivering high-quality and consistent claims service remains the same. Liberty Insurance is here to help.
Getting the Best Possible Outcome
With highly-trained claims professionals who have the experience, resources, and expertise, you can expect the best possible outcome on your claim. Specialised claims handlers work in dedicated general liability, auto, property, and workers compensation units. Your claim is assigned to one of these units based on the type of claim and potential severity to ensure you always work with the right person. Our claims adjusters are able to apply the right resources and take appropriate actions to help resolve claims fairly and as quickly as possible. Plus, they have the local and jurisdictional knowledge to understand your type of claim as well as any state-specific requirements.
Focusing on Customer Experience
As part of our effort to deliver the best possible outcome on every claim, we continuously evaluate our claims process and invest in technology and other resources to improve service. We strive to innovate and evolve how we do things to enhance your overall customer experience.