06/17 Senior Executive-Claims - Full Time
JOB ID: 201506CLM02

Liberty Insurance Singapore is a 100% owned strategic business unit of Liberty Mutual Insurance Group. Headquartered in Boston, Liberty Mutual Insurance Group is a diversified global insurer and the 3rd largest property and casualty insurer in the U.S based on 2013 direct written premium. Liberty Mutual ranks 78th on the Fortune 500 list of largest corporations in the U.S. based on 2014 revenue.

Liberty Mutual Insurance Group operates with a global view across five continents and employs more than 50,000 employees in approximately 900 offices throughout the world. At Liberty, our work is based on respect, integrity and doing the right thing. We attract, develop and engage the kind of people who exemplify these principles. 

Due to the growth of our business in Singapore an exciting opportunity has arisen for a Senior Executive-Claims to join our team in the Singapore office.

As the Senior Executive-Claims you will be primarily responsible for providing effective claims management for Work Injury Compensation, Medical and Personal Accident claims, ensuring that high standards are maintained for claims settlement. In this role you will get the opportunity to use your administrative skills and insurance knowledge to support the Claims department to compete for success.

Responsibilities:

  • Proactively manage claims to closure ensuring cost effective outcome
  • Evaluate and negotiate the resolution of claims, while mitigating damages, to achieve cost-effective claim outcomes within authorized amounts or specific file authority to produce appropriate outcomes
  • Constantly use knowledge and experience to look for possible fraud, risk management issues, subrogation recovery in the assigned claims
  • Managing customer (internal and external) interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction
  • Ensure adequacy of reserve, conduct on time file review/audit and assist in the resolution of any issues identified
  • Interpret the insurance contract and apply to the exposures presented with each assigned claim
  • Compile statistics and prepare reports for the department, liaison with manager to develop claims strategies
  • Contribute to projects and planning surrounding departmental initiatives to meet strategy objectives

Requirements:

  • Diploma and higher
  • Certifications in Health Insurance and Commercial General Insurance (desirable)
  • 5 years of relevant working experience in property and casualty claims
  • Strong negotiation, problem solving, analytical skills and leadership skills
  • Strong verbal and written communications
  • Ability to work under ambiguous and stressful situations
  • Be proactive in taking initiatives
  • PC Skills: Proficient in Microsoft Windows, Word, Outlook, Excel
  • Investigation and decision making skills
  • Ability to work independently as well as a team
  • Reasonable command of English as a language. Additional knowledge of mandarin is desirable

Why Join Liberty:

 

At Liberty Insurance, our work is based on respect, integrity and doing the right thing. We attract, develop and engage the kind of people who exemplify these principles. And we provide you with the tools and resources you need to excel-both personally and professionally.

Join us and you'll experience a vibrant, inclusive organization where you'll feel valued for your individual talents and contributions. And you'll play an integral role in helping people live safer, more secure lives.

We also encourage you to learn more about our company at: www.libertyinsurance.com.sg.

JOURNEY WITH LIBERTY

Join Us As An Agent

Why Liberty

At Liberty we treat our agents like family, we believe in helping people live safer, more secure lives. With us, there’s no limit to what you can achieve.

A career as an insurance agent with Liberty offers you:

  • Ownership of a business with unlimited potential
  • Support from a Fortune 100 company (as of December 2011)
  • The chance of expanding your field of interest

Liberty is with you

Liberty Insurance Pte Ltd is committed to helping agents successfully build their business. Our Account Managers work with you exclusively, acting as primary contact and advocate throughout the new business and renewal process. We strive to make every interaction count, responding to your questions and problems as if they were our own. This means the prompt issuance of proposals, policies and endorsements, the quick and fair resolution of claims, and proactive communications every step of the way. With a culture of responsibility and a well-earned reputation for quality, we are the partner you can count on, offering:

  • A broad and diverse appetite
  • Underwriters with local decision-making authority
  • Knowledgeable professionals committed to making Liberty
  • Insurance easy to work with

Criteria to be a Liberty Agent

We are constantly looking for people who will help us take Liberty Insurance agency market to the next level. If you think you are a good fit and have the following qualities, follow the step and become a member of Liberty’s family.

  • Singaporean, PR or foreigner holding a valid work permit
  • Minimum 18 years old
  • Minimum 3 GCE ‘O’ levels
  • Able to achieve a minimum annual gross premium of:
  1. S$50,000 for Individual agent
  2. S$200,000 for Corporate agent
  • Competent and result-oriented

And, if you have:

  • Positive attitude and good Interaction skills with people and willing to co-operate and work with us
  • Certificate of General Insurance (CGI) or Basic Concepts and Principles in General insurance (BCP)
  • Personal General Insurance (PGI) and Commercial General Insurance (ComGI) or its equivalent
06/17 Senior Executive-Claims - Full Time
JOB ID: 201506CLM02

Liberty Insurance Singapore is a 100% owned strategic business unit of Liberty Mutual Insurance Group. Headquartered in Boston, Liberty Mutual Insurance Group is a diversified global insurer and the 3rd largest property and casualty insurer in the U.S based on 2013 direct written premium. Liberty Mutual ranks 78th on the Fortune 500 list of largest corporations in the U.S. based on 2014 revenue.

Liberty Mutual Insurance Group operates with a global view across five continents and employs more than 50,000 employees in approximately 900 offices throughout the world. At Liberty, our work is based on respect, integrity and doing the right thing. We attract, develop and engage the kind of people who exemplify these principles. 

Due to the growth of our business in Singapore an exciting opportunity has arisen for a Senior Executive-Claims to join our team in the Singapore office.

As the Senior Executive-Claims you will be primarily responsible for providing effective claims management for Work Injury Compensation, Medical and Personal Accident claims, ensuring that high standards are maintained for claims settlement. In this role you will get the opportunity to use your administrative skills and insurance knowledge to support the Claims department to compete for success.

Responsibilities:

  • Proactively manage claims to closure ensuring cost effective outcome
  • Evaluate and negotiate the resolution of claims, while mitigating damages, to achieve cost-effective claim outcomes within authorized amounts or specific file authority to produce appropriate outcomes
  • Constantly use knowledge and experience to look for possible fraud, risk management issues, subrogation recovery in the assigned claims
  • Managing customer (internal and external) interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction
  • Ensure adequacy of reserve, conduct on time file review/audit and assist in the resolution of any issues identified
  • Interpret the insurance contract and apply to the exposures presented with each assigned claim
  • Compile statistics and prepare reports for the department, liaison with manager to develop claims strategies
  • Contribute to projects and planning surrounding departmental initiatives to meet strategy objectives

Requirements:

  • Diploma and higher
  • Certifications in Health Insurance and Commercial General Insurance (desirable)
  • 5 years of relevant working experience in property and casualty claims
  • Strong negotiation, problem solving, analytical skills and leadership skills
  • Strong verbal and written communications
  • Ability to work under ambiguous and stressful situations
  • Be proactive in taking initiatives
  • PC Skills: Proficient in Microsoft Windows, Word, Outlook, Excel
  • Investigation and decision making skills
  • Ability to work independently as well as a team
  • Reasonable command of English as a language. Additional knowledge of mandarin is desirable

Why Join Liberty:

 

At Liberty Insurance, our work is based on respect, integrity and doing the right thing. We attract, develop and engage the kind of people who exemplify these principles. And we provide you with the tools and resources you need to excel-both personally and professionally.

Join us and you'll experience a vibrant, inclusive organization where you'll feel valued for your individual talents and contributions. And you'll play an integral role in helping people live safer, more secure lives.

We also encourage you to learn more about our company at: www.libertyinsurance.com.sg.

JOURNEY WITH LIBERTY

Join Us As An Agent

Why Liberty

At Liberty we treat our agents like family, we believe in helping people live safer, more secure lives. With us, there’s no limit to what you can achieve.

A career as an insurance agent with Liberty offers you:

  • Ownership of a business with unlimited potential
  • Support from a Fortune 100 company (as of December 2011)
  • The chance of expanding your field of interest

Liberty is with you

Liberty Insurance Pte Ltd is committed to helping agents successfully build their business. Our Account Managers work with you exclusively, acting as primary contact and advocate throughout the new business and renewal process. We strive to make every interaction count, responding to your questions and problems as if they were our own. This means the prompt issuance of proposals, policies and endorsements, the quick and fair resolution of claims, and proactive communications every step of the way. With a culture of responsibility and a well-earned reputation for quality, we are the partner you can count on, offering:

  • A broad and diverse appetite
  • Underwriters with local decision-making authority
  • Knowledgeable professionals committed to making Liberty
  • Insurance easy to work with

Criteria to be a Liberty Agent

We are constantly looking for people who will help us take Liberty Insurance agency market to the next level. If you think you are a good fit and have the following qualities, follow the step and become a member of Liberty’s family.

  • Singaporean, PR or foreigner holding a valid work permit
  • Minimum 18 years old
  • Minimum 3 GCE ‘O’ levels
  • Able to achieve a minimum annual gross premium of:
  1. S$50,000 for Individual agent
  2. S$200,000 for Corporate agent
  • Competent and result-oriented

And, if you have:

  • Positive attitude and good Interaction skills with people and willing to co-operate and work with us
  • Certificate of General Insurance (CGI) or Basic Concepts and Principles in General insurance (BCP)
  • Personal General Insurance (PGI) and Commercial General Insurance (ComGI) or its equivalent